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IanMarshall.com Team Testimonials
"Ian is a true Brookhaven real estate expert. Literally, it's his backyard.
When faced with making the biggest decision of our lives and confounded with so many choices in property, Ian helped us make an educated decision. There are thousands of Atlanta Realtors and we picked the best without a doubt.
We recommend Ian Marshall unreservedly."
~Stephen Whatley
"Ian was a pleasure to work with. He was able to supply me an extensive list of available homes in the area within my price range. One of the many comforting things in dealing with Ian is that he really listened and understood what I was looking for and delivered. He found me the perfect house in a great area. He has a dedication to customer service that is hard to find these days."
~Marty Sullens, Marietta, GA
"Ian was a gift from God when I was relocating to Atlanta from Florida. I felt totally comfortable purchasing my new home from another state. Ian was professional, knowledgeable and always available to me even for the silliest of questions! I love my new home, but if I were to sell it and buy another one I would absolutely choose Ian for the job!"
~Stephanie Cannon
"Thank you for your dedication and hard work; you went well above the call of duty to make this a smooth transaction. By far, this has been the best experience ever with a real estate agent. I appreciate your strong knowledge of the market, and look forward to working with you again."
~Chad Dixon, St. Simons Island, GA.
"Ian, Frank and I can’t thank you enough for everything you did during our house hunt. After researching the internet and seeing your testimonials we knew you were the Realtor for us. Due to our quick move and the bad timing to go house hunting (Thanksgiving weekend), we were amazed that you were able to take time away from your family to help us with our house hunt. Moving from Jacksonville, Florida to Georgia and only having two days to find a home, we know we couldn't have done it without you.
The second we met, you greeted us warmly and gave us a three ring binder with information about every house and a map, this confirmed that we made the right decision to have you as our realtor. We quickly began to think of you more as a close friend than as a realtor.
Without you the closing process would have never gone so smoothly. Your contacts in the industry from home inspections to home/car insurance and closing attorneys made this a seamless transaction. Total closing time took only 15 days. Now two weeks after moving in we are elated with our new home, neighborhood and friendly neighbors. Thank you for the fabulous house-warming gift! You’re the best and we can’t wait to have you and your lovely wife over for dinner!
We would highly recommend you to anyone we know looking to buy or sell a home. Without question, we know who we will call for our next transaction. Thanks again!!"
~Lissette and Frank Pauley, Mableton, GA.
"After becoming frustrated with another agent, I decided to call Ian Marshall to help me sell my home, as well as find a new home. When I met Ian, his friendly personality and positive demeanor made a great first impression. Nonetheless, a good agent needs to have more than just a good personality to get results.......and Ian Marshall certainly does. Throughout the process, Ian constantly exceeded my expectations. He researched my area to ensure that my house would be marketed at the right price, and I actually sold my home for much more than I originally
expected. As I looked for my new home, he made sure that he understood exactly what my needs were, and had many great properties lined up for me to see each time we met. As a result, I was able to find a new home in a relatively short amount of time. Ian is also great at follow up; I never had to wonder about the status of anything. He returned my phone calls promptly, and often proactively reached out to me to keep me informed. It is clear to me that Ian has a true passion for what he does, and has a genuine interest in meeting his client's needs. I HIGHLY recommend Ian for anyone looking to buy or sell a home!"
~Chanda Washington, Atlanta, GA
"My fiancee and I couldn't have been more pleased working with Ian. From beginning to end, his professionalism, hard work, and knowledge of the Atlanta area made buying our first home easier than I could have ever imagined. We knew from the minute we saw our house that it was exactly what we had been looking for and Ian was the one that made it all happen. We came out of this experience knowing that Ian is someone we can trust and will always look out for our best interests. He came highly recommended to us and I would recommend him to anyone looking to buy or sell a house."
Thanks again for everything,
~Ben & Rachel Blakeley, Marietta, GA
"Working with Ian was terrific! He made the process of selling
my condominium
very smooth and hassle-free. Ian marketed the property effectively
and
with a great deal of genuine enthusiasm. Within a few weeks, I
had an offer on the property and closed shortly after. It was a
very good experience!"
~Sasha Davis, Atlanta, GA
"I just wanted to write and tell you thanks for all
the hard work you put in to helping me find my first house. You
made this a very pleasant experience for me. You have gone beyond
the expectations I had of my real estate agent and you continued
to exceed my every expectation after closing."
~Jason Raines, Atlanta, GA
"Ian, thank you so much for all of your help in finding
our home. You were a class act! On our first trip, you had an
organized plan, complete with a 3 ring binder and information
on each of the houses we would view. Always flexible, you changed
your plan when our needs required it, and you were willing to
go the extra mile to show us "our house" additional
times. As well, your friendly ways enabled us to feel comfortable
and to know that you would be willing to help us, even after
we purchased the house. Thanks for the lovely house-warming gift.
You are so very thoughtful."
~Michael and Amber Puline,
Ossining, NY
"Thank you so much for handling the sale of our duplex.
We are very pleased with both the selling price and with how
quickly and easily Ian handled all the details that can quickly
go awry if left unattended. If we buy or sell again in Atlanta,
we want Ian as our agent!"
~Janie & Dan K., Atlanta, GA
"As a small business owner looking to purchase a building for
my business, I faced a lot of questions. Since this would be my
first commercial purchase, I probably had even more questions of
my own. Thankfully, I was able to enlist Ian's services. Ian not
only found me the perfect building for my business but you also
took the time to educate and inform me about local trends and issues
along the way. Ian found us an excellent building in a preferred
location for a very reasonable price. I wasn't sure that was going
to be possible."
~Darrell R., Emerald Data Networks, Marietta, GA
"Without a doubt, Ian Marshall was extremely helpful in helping
me and my wife locate and purchase our first home. In every way,
he went the extra mile. Although Ian is knowledgeable, experienced,
and professional, his
greatest qualities are caring for his clients and passion for his
work.
This may sound "cheesy" but it isn't meant to be...we
not only found a home through this process...we gained a friend."
~Billy Nolan, NPCC World Missions, Alpharetta, GA
"My wife and I were recently married when we called Ian
to try and find a first home for a couple of newlyweds. After
finding out some information about my wife and I he narrowed
down a couple of areas of Atlanta for us. After just showing
us a few homes Ian had our tastes and preferences down. He landed
us in a nice home close to both of our jobs which allows us to
have more time together, instead of being caught in frustrating
traffic. Ian was a complete part in securing our home for us.
He met with the home inspector to make sure that our house was
sound and in good shape and also did a complete check of the
area to make sure that we were in a neighborhood that was going
to see a nice increase in value. I would recommend Ian to anyone
interested in buying or selling a home in the Atlanta area."
~Andy and Sunni Sandlin, Atlanta, GA
“After moving to Atlanta from Charlotte, NC in April 2004,
we were completely overwhelmed by the prospect of buying a home.
In addition to not knowing the city and which neighborhoods would
suit our needs best, we were also concerned about neighborhood
schools, living inside versus outside the perimeter, home prices,
traffic and the famous Fulton County taxes. Faced with a daunting
amount of research, we resigned ourselves to pay a hefty monthly
rent for a small house for at least a year before getting started.
However, as previous homeowners, this situation didn't suit
us. Luckily, we decided to contact Ian to see if he could help
us out. He immediately jumped into action and began to educate
us on the real estate market in Atlanta. To make our search most
efficient, he began by giving us virtual tours of all the different
neighborhoods. After narrowing down the areas we wanted to look
at, we hit the road and took a real tour. Ian did a great job as
a tour guide. He pointed out everything from the differences in
architecture to the traffic flows for each area. Thanks to Ian’s
upfront due diligence, it didn't take long to find the perfect
home for us. We were also pleased with Ian’s numerous professional
contacts! He referred us to an excellent mortgage broker, contractor,
building inspector and attorney. His excellent working relationships
with all of these people made every step of buying a home easy
and seamless. Ian exceeded our expectations in every way and we
highly recommend him to anyone looking to buy or sell a house.”
~Tommy and Kristen Whisnant, Charlotte, NC
“When my fiancée and I began looking for our
first home, we had to make a lot of important decisions for the
first time in our lives; the best decision we made was choosing
Ian Marshall as our real estate agent. What we thought would
be a stressful and lengthy process turned out to be a quick and
pleasurable experience. In a few conversations with Mr. Marshall,
he was able to understand our situation and exactly what we wanted.
We only looked at 3 or 4 houses before finding the perfect home.
And the process did not end there. Mr. Marshall helped us negotiate
a lower price including additional renovations, and the seller
paid all of the closing costs!”
~Edward McConnell, Marietta, GA
“Ian helped me buy the exact condo that I wanted, for
a great price and within the time-frame that I needed. He took
care of all of the details, and made buying easy.”
~Bradford Baker, Los Angeles, CA
"I moved from San Diego to Atlanta with hopes of getting my
first home.
Thanks to Ian Marshall this was accomplished in a relatively short
amount of time. Like other people looking for their first home,
I had a lot of reservations. I didn't know anything about buying
a house and had many questions regarding mortgages, closing costs,
home inspections, etc.
The
list was very long to say the least. Ian was able to get me the
answers to all these questions and more importantly he could explain
them to me.
There
is a big difference. I have been in my home for about a year now
and I know for a fact that it is one of the best decisions I have
ever made.
Thankfully, I had a Realtor like Ian who made the transition from
apartment living to owning my first home an easy and rewarding
experience."
~Steve McCullough, San Diego, CA
"Working with Ian made selling my home a positive experience. His dedication and professionalism was apparent from day one. Ian was always available for any questions that arose and quick to respond for anything I needed. Anyone interested buying or selling a home, Ian comes highly recommended."
~Brad Hill, Brookhaven, GA
Kelly Chancy Testimonials
"I would definitely use Kelly again for any of my real estate needs.
She was very professional, reliable, honest, knowledgeable, patient and not at all pushy. Within 2 days of intense searching, I was able to decide on the area and building I wanted to be in. She also helped save me money with the way she negotiated the contract."
~Frank Verrilli, Peachtree Lofts
“Kelly has a great knowledge of the Atlanta area condo/loft market. She is very dedicated to her clients and treats them as friends. Kelly is very thorough when searching for the right property for her clients. I will use her to re-sell my condo and to find another home when that time comes.”
~Brian Rooks, Lenox Villas
“I can't say enough about how much of an asset Kelly was to me in regards to my condo purchase in the Highlands. I never had to handle any phone calls or any of the pre-qualifications. She took care of all details and honestly it was the easiest real estate transaction I have ever taken part in.”
~Ron Still, VA Highland Condo
“Kelly was a great help not only during the search and buying process but has continued to be available and willing to do anything she can to help long after the purchase is complete. She was able to provide insight and advice without seeming pushy. She was immensely patient and made my first home purchasing experience a breeze.”
~Jayson Grabowski, Peachtree Lofts
“Kelly was really helpful in my first home buying experience. She guided me through each step of the process with ease, explaining anything I needed to know. I did not even know what questions to ask or exactly what to look for, but she was helpful in clarifying everything and even took into consideration my personality and character in finding properties to look at. Kelly was patient, caring, and professional. I would use her time and time again in my home buying experience.”
~Nicole Harris
Elizabeth Riley Testimonials
"I woke up one sunny, summer morning and decided that I wanted to buy a house. Manic behavior, I'm aware, but I was determined to go through with it. Blindly searching the internet, I came across Elizabeth. I requested some extra information on a couple of properties I had seen, and she promptly called me back the next day. I ignored her messages and never responded. A few months later, I was back in the house hunt, and again, I contacted Elizabeth. I'm sure she remembered that I was "that guy who didn't call back," but she still took the time to answer my questions, and this time, I actually met up with her. Being a first-time buyer, I had no clue as to what I was getting into. She explained the process to me and kept my anxiety at a minimum. Creating a list of houses to check out, we hit the streets. Elizabeth picked me up, complete with a cooler full of snacks. I didn't eat any that day...I feel weird eating in front of other people, but I thought it was very nice of her, nonetheless. Long story short, I now own a house. It was painless, and Elizabeth took care of all the BS work that I would never have done if it had been left up to me. And on top of that, she didn't make me go down into the houses that had scary basements."
~Greg
"Elizabeth Riley was the perfect realtor to help me buy my very first place. Her level of commitment and service throughout the process was awesome. She was extremely knowledgeable, thorough, and made the whole buying experience less stressful. I highly recommend her services and will definitely use her again in the future."
~Nichol
"Elizabeth really is wonderful. She is knowledgeable about different issues regarding real estate (which is important for someone who has not bought property in Georgia before). She is extremely thorough in her research. She is honest and does not mind sharing her opinion when asked. And most importantly, she is patient when others are not."
~Kisha
"After dealing with a number of different realtors over the years, I was amazed at the service Elizabeth provided. She is proactive, organized, sharp and a great negotiator. After working with her, I wouldn't consider using another realtor when I'm ready to sell my house or buy another property."
~Eileen
"I recently had the GREAT pleasure of working with Elizabeth on a difficult purchase transaction. I work with many agents per day and it is rare that I click with one so quickly. The deal we were trying to get to close on time was a VA, condo, bank owned.....not on the VA approved list. We had to work some magic to get it to close in timely manner, but Elizabeth did A LOT of running around and made sure everyone was kept aware of what it was we were encountering.....EVERY step of the way!! If you want an agent who cares, she is your person. It is not just a pay check she is looking for, but a long term relationship, as well."
~Travis
"I remember asking Elizabeth a question about a property that she was the agent for that was no longer available. Little did I know that was my lucky day. She immediately emailed me at least 20 similar listings that fit my criteria. I saw a property and found out they were accepting sealed bids. When I emailed her and asked if she could still represent me in the bid process, she immediately inquired and found out the bids had to be in by 10am the next morning and I hadn't seen the property yet. She arranged to meet me there in a half hour, prepared comps for me to look at, submitted my bid the next morning, followed up and kept me informed of the process daily. As I encountered difficulties with the VA, Fannie Mae, the Condo Association, she stayed in contact with my mortgage underwriters and myself almost daily. I just kinda sat back, read my emails, signed the forms she emailed me, until I became a new homeowner, closing on my birthday. And all while she was in her last trimester of pregnancy, closing the week the baby was due. I would still be renting had I not lucked up and asked her a question. Even if you're just beginning to look or have a question, send her a email. This could be your lucky day too!"
~Kevin
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